Returns

We stand behind every piece in our collection. If something is not right, we will make it right.

Return Window

We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached.

How to Initiate a Return

Send an email to hello@rafaellauro.com with your order number and the item or items you would like to return. We will respond within one business day with return instructions.

Please do not send items back without contacting us first. Returns sent without prior authorization may not be processed.

Refund Processing

Once we receive your returned item, we will inspect it and process your refund within 5–7 business days. Refunds are issued to the original payment method. You will receive a confirmation email when the refund is processed.

Final Sale Items

Items marked as final sale are not eligible for return or exchange. This will be clearly noted on the product page before purchase.

Any questions about a return? Reach us at:

hello@rafaellauro.com